Outage in Ottimate
Reports Outage
Resolved Major
July 07, 2026 - Started 10 days ago
- Lasted about 7 hours
Incident Report
Currently we are investigating an issue where our reports product is not loading for users. Our engineering team has been alerted and is actively looking into the issue. We will provide an update within 30 minutes.
Components affected
Ottimate ReportsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
IDENTIFIED
10 days ago - at 07/07/2026 07:38PM
We are continuing to investigate intermittent failures.
IDENTIFIED
10 days ago - at 07/07/2026 05:01PM
Our monitoring has caught intermittent reoccurring issues with reports. Our team is responding and we will provide hourly updates.
RESOLVED
10 days ago - at 07/07/2026 04:49PM
We have confirmed that reports is fully operational.
MONITORING
10 days ago - at 07/07/2026 02:32PM
A fix has been deployed and we are actively monitoring the system to confirm full recovery. Reports should be returning to normal. If you are still experiencing issues, please contact our support team at support@ottimate.com: mailto:support@ottimate.com. We will update in approximately 1 hours.
INVESTIGATING
10 days ago - at 07/07/2026 02:20PM
Our team has identified a temporary fix that restores access to the reports service. We are investigating the full root cause and long term solution.
Data sync into reports is not impacted and there is no disruption to the quality of data in reports.
INVESTIGATING
10 days ago - at 07/07/2026 02:07PM
Currently we are investigating an issue where our reports product is not loading for users. Our engineering team has been alerted and is actively looking into the issue. We will provide an update within 30 minutes.
Latest Ottimate outages
Dashboard outage - 23 days ago
Slowness on ottimate.com - 25 days ago
Service Disruption - about 2 months ago
Investigating — Service Disruption - about 2 months ago
Issues impacting Login - about 2 months ago
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