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Outage in Outschool

Zoom Partial Outage

Resolved Minor
June 22, 2026 - Started 26 days ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently experiencing an issue with our third-party video provider, Zoom, that is preventing some Outschool users from joining live classes. This is related to an active Zoom outage affecting customers, including Outschool. Learners and educators may experience difficulty launching or joining Zoom classrooms from Outschool. You can locate Zoom's status updates here: https://www.zoomstatus.com/ Our team is monitoring the situation and will provide updates as we learn more from Zoom. If you are unable to access class due to this issue, please email support@outschool.com to receive a refund. Thank you for your patience while Zoom works to resolve the issue.

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Latest Updates ( sorted recent to last )
RESOLVED 26 days ago - at 06/22/2026 03:27PM

The issue affecting access to Outschool classrooms has been resolved.

If you were impacted by the outage and missed a class or experienced disruptions, please contact us at support@outschool.com. Our support team will review and issue refunds for impacted classes.

MONITORING 26 days ago - at 06/22/2026 02:41PM

We are currently experiencing an issue with our third-party video provider, Zoom, that is preventing some Outschool users from joining live classes.

This is related to an active Zoom outage affecting customers, including Outschool. Learners and educators may experience difficulty launching or joining Zoom classrooms from Outschool.

You can locate Zoom's status updates here: https://www.zoomstatus.com/

Our team is monitoring the situation and will provide updates as we learn more from Zoom. If you are unable to access class due to this issue, please email support@outschool.com to receive a refund.

Thank you for your patience while Zoom works to resolve the issue.

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