Outage in OverDrive

Method Learning (Libby/Sora Extra): users cannot access the service

Resolved Major

January 06, 2025 - Started about 1 month ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating an issue where users are unable to access the Method Learning Extras available via the Libby and Sora apps.

Components affected

OverDrive Databases & Streaming Media Services (external)

Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 01/06/2025 05:27PM

This incident has been resolved.

INVESTIGATING about 1 month ago - at 01/06/2025 03:37PM

We are currently investigating an issue where users are unable to access the Method Learning Extras available via the Libby and Sora apps.

Latest OverDrive outages

The Great Courses is temporarily unavailable - 5 days ago

Some users are unable to view cover images or play OverDrive Listen audiobooks in Libby, Sora, Marketplace, OverDrive websites - about 1 month ago

OverDrive service degradation - 2 months ago

Marketplace performance issues - 3 months ago

Libby partial outage - 3 months ago

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