Outage in OverDrive
Libby and Sora Extras
Resolved MajorIncident Report
Summary AI Generated
OverDrive experienced issues with accessing Extras products from Libby and Sora applications for users in certain European countries, affecting the Databases & Streaming Media Services. The problem was identified and a fix was implemented, with the incident being resolved after 2 hours of monitoring.
We are currently investigating issues with accessing our Extras products from Libby and Sora from certain countries in Europe.
Components affected
OverDrive Databases & Streaming Media Services (external)Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 05/01/2026 10:19PM
This incident has been resolved.
MONITORING
5 days ago - at 05/01/2026 09:58PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
5 days ago - at 05/01/2026 09:20PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
5 days ago - at 05/01/2026 08:22PM
We are currently investigating issues with accessing our Extras products from Libby and Sora from certain countries in Europe.
Latest OverDrive outages
OverDrive Listen (audiobook) Playback and Download - 5 days ago
Trouble opening books in Libby and Sora - 4 months ago
DOGONews (Sora Extra): users cannot access the service - 6 months ago
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