Outage in Overleaf

Problems logging in with newer versions of Firefox

Resolved Minor
May 02, 2024 - Started about 1 year ago - Lasted 4 days
Official incident page

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Outage Details

Some users with newer versions of Firefox are reporting problems logging in to Overleaf. After submission, the login form reports the error: "captcha check failed: challenge expired". This seems related to compatibility problems between Firefox and reCaptcha. We are currently looking for solutions. For the moment, the workaround is to use another browser.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 05/06/2024 06:36PM

The issue has been resolved in reCaptcha. The login form should now work again in all browsers.

INVESTIGATING about 1 year ago - at 05/02/2024 06:26PM

Some users with newer versions of Firefox are reporting problems logging in to Overleaf. After submission, the login form reports the error: "captcha check failed: challenge expired". This seems related to compatibility problems between Firefox and reCaptcha. We are currently looking for solutions. For the moment, the workaround is to use another browser.

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