Outage in Overleaf
PayPal payment issues
Resolved MajorIncident Report
We are currently experiencing an issue that is preventing PayPal payments from being processed. All other payment methods, such as credit card payments, are unaffected and operating normally.
Components affected
OverleafTrusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 08/07/2025 12:01PM
PayPal payments are now operating normally.
MONITORING
9 months ago - at 08/07/2025 11:03AM
The issue affecting PayPal payments has been resolved. Our team will keep this incident in a monitoring state.
IDENTIFIED
9 months ago - at 08/07/2025 10:03AM
We are currently experiencing an issue that is preventing PayPal payments from being processed. We have initiated a formal investigation request with PayPal's support team to resolve the current payment disruption. PayPal's support team has advised us that their investigation process may take 24-48 hours to complete. During this review period, PayPal payments will remain unavailable. We have confirmed that all other payment methods, such as credit card payments, are unaffected and continue to operate normally.
INVESTIGATING
9 months ago - at 08/07/2025 08:40AM
We are currently experiencing an issue that is preventing PayPal payments from being processed. All other payment methods, such as credit card payments, are unaffected and operating normally.
Latest Overleaf outages
An incident is affecting our systems - 17 days ago
Some publisher submissions failing - about 1 month ago
Issues with AI features - about 2 months ago
GitHub Sync Issues - 2 months ago
Git Bridge unavailable - 5 months ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
