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Outage in Overleaf

"Log In With Google" issues

Resolved Minor
September 05, 2026 - Started 18 days ago - Lasted 10 days

Incident Report

We are investigating reports of Google SSO login issues for some users.

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Latest Updates ( sorted recent to last )
MONITORING 13 days ago - at 09/10/2026 09:31AM

We have identified a possible issue with some users' experience of "Log in with Google" Single Sign-On (SSO) functionality. In our joint investigations with Google, an issue has been discovered in Google's identity infrastructure that is preventing login for some users. Google are working on a fix and we will keep users updated on this status page.

We have implemented a temporary fix that may benefit some users, but a small number of users may still be unable to login with Google, or may experience some extra confirmation steps when logging in with their Google account.

If you experience issues, you may be able to log in with a password, or reset your password to access your account: https://www.overleaf.com/user/password/reset.

Please contact our Support team if you have any questions.

MONITORING 15 days ago - at 09/08/2026 06:37PM

We have identified a possible issue with some users' experience of "Log in with Google" Single Sign-On (SSO) functionality.

We have implemented a temporary fix that may benefit some users, and are continuing to investigate further in conjunction with Google. A small number of users may still experience some extra confirmation steps when logging in with their Google account.

If you still experience issues, you may be able to log in with a password, or reset your password to access your account: https://www.overleaf.com/user/password/reset.

Please contact our Support team if you have any questions.

MONITORING 16 days ago - at 09/07/2026 02:08PM

We have identified a possible issue with some users' experience of "Log in with Google" Single Sign-On (SSO) functionality.

We have implemented a temporary fix that may benefit some users, and are continuing to investigate further in conjunction with Google. A small number of users may experience some extra confirmation steps when logging in with their Google account.

If you still experience issues, you may be able to use a password, or reset your password to access your account: https://www.overleaf.com/user/password/reset.

Please contact our Support team if you have any questions.

MONITORING 18 days ago - at 09/05/2026 11:26PM

We have identified a possible issue with some users' experience of "Log in with Google" SSO functionality. We have implemented a workaround and are investigating further in conjunction with Google. In the meantime a small number of users may experience some extra confirmation steps when logging in with their Google account.

Please contact our Support team if you are still unable to log in with Google.

INVESTIGATING 18 days ago - at 09/05/2026 10:37PM

We are continuing to investigate. We have isolated the problem to users who use "Log In with Google". Other SSO providers are not affected, and neither is email & password based login.

Some users are seeing successful logins when retrying after several minutes. Also, if possible, try using a password or resetting your password to access your account: https://www.overleaf.com/user/password/reset

INVESTIGATING 18 days ago - at 09/05/2026 09:37PM

We are continuing to investigate. We have isolated the problem to users who use "Log In with Google".

Some users are seeing successful logins when retrying after several minutes. Also, if possible, try using a password or resetting your password to access your account: https://www.overleaf.com/user/password/reset

INVESTIGATING 18 days ago - at 09/05/2026 08:26PM

We are continuing to investigate. We believe we have isolated the problem to users who use "Log In with Google".

Some users are seeing successful logins when retrying after several minutes. Also, if possible, try using a password or resetting your password to access your account: https://www.overleaf.com/user/password/reset

INVESTIGATING 18 days ago - at 09/05/2026 07:17PM

We are continuing to investigate.

Some users are seeing successful logins when retrying after several minutes. Also, if possible, try using a password or resetting your password to access your account: https://www.overleaf.com/user/password/reset

INVESTIGATING 18 days ago - at 09/05/2026 06:16PM

We are continuing to investigate.

Some users are seeing successful logins when retrying after several minutes. Also, if possible, try using a password or resetting your password to access your account: https://www.overleaf.com/user/password/reset

INVESTIGATING 18 days ago - at 09/05/2026 05:31PM

Some users are seeing success by waiting for several minutes before retrying login with Google SSO.

Other login methods are unaffected.

We are continuing to investigate.

INVESTIGATING 18 days ago - at 09/05/2026 04:41PM

We are investigating reports of Google SSO login issues for some users.

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