Outage in OVHcloud US
Issue Adding New Payment Method with New Address
Resolved Maintenance
April 29, 2025 - Started 12 months ago
- Lasted about 2 months
Incident Report
We are currently experiencing an issue where customers may encounter errors when attempting to add a new payment method that includes a new billing address in the OVHcloud US Control Panel.
If you experience any problems while updating your payment information, please contact our support team for assistance.
https://support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-Contact-OVH-US-Support
If you experience any problems while updating your payment information, please contact our support team for assistance.
https://support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-Contact-OVH-US-Support
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Latest Updates ( sorted recent to last )
12 months ago - at 04/29/2025 07:22PM
We are currently experiencing an issue where customers may encounter errors when attempting to add a new payment method that includes a new billing address in the OVHcloud US Control Panel.
If you experience any problems while updating your payment information, please contact our support team for assistance.
https://support.us.ovhcloud.com/hc/en-us/articles/115001819764-How-to-Contact-OVH-US-Support
12 months ago - at 05/02/2025 05:36PM
Issue identified and fixed within Manager. Working on a fix for the Order Funnel - Cart.
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