Outage in OVHcloud US
Multiple Incorrect License Upgrade Options Offered
Resolved Minor
July 31, 2025 - Started 9 months ago
- Lasted 28 days
Incident Report
The Manager control panel's license upgrade feature is offering multiple options for the same upgrade (i.e. three of the same license version), and not all of the options offered can be delivered.
We apologize for the inconvenience, and we are actively working to resolve the issue.
In the meantime, we will cancel and refund any invalid orders.
We apologize for the inconvenience, and we are actively working to resolve the issue.
In the meantime, we will cancel and refund any invalid orders.
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Latest Updates ( sorted recent to last )
9 months ago - at 07/31/2025 09:23PM
The Manager control panel's license upgrade feature is offering multiple options for the same upgrade (i.e. three of the same license version), and not all of the options offered can be delivered.
We apologize for the inconvenience, and we are actively working to resolve the issue.
In the meantime, we will cancel and refund any invalid orders.
8 months ago - at 08/15/2025 02:11PM
A fix has been developed and is currently undergoing testing.
8 months ago - at 08/27/2025 06:50PM
The issue has been fixed, and the service is currently under observation.
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