Outage in OVHcloud US

New "vRack private network" are not appearing in Control Panel

Resolved Minor

January 20, 2026 - Started 3 months ago - Lasted about 19 hours

Incident Report

New orders for "vRack private network" can currently be placed successfully. However, affected vRack services are not appearing in the Control Panel or via accessible though APIv6 after the order is completed.

Our teams are actively investigating the issue to identify the root cause and restore proper synchronization between the ordering system and the control plane.

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Latest Updates ( sorted recent to last )

3 months ago - at 01/20/2026 11:12PM

3 months ago - at 01/21/2026 12:45AM

The issue has been identified, and our engineers are currently implementing a fix to restore normal service.

3 months ago - at 01/21/2026 12:47AM

The fix has been deployed, and we are currently monitoring the situation.

If you continue to experience any issues, please reach out to our Support team.

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