Outage in Own

AWS outage, potential service disruption

Resolved Major
October 20, 2025 - Started 11 days ago - Lasted about 19 hours

Incident Report

Due to an ongoing AWS outage - u003chttps://health.aws.amazon.com/health/statusu003e We're currently investigating a potential disruption to our services. We will send an additional update in 60 minutes.

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Latest Updates ( sorted recent to last )
INVESTIGATING 11 days ago - at 10/20/2025 08:36AM

Due to an ongoing AWS outage - u003chttps://health.aws.amazon.com/health/statusu003e We're currently investigating a potential disruption to our services. We will send an additional update in 60 minutes.

IDENTIFIED 11 days ago - at 10/20/2025 09:32AM

We've confirmed US instances are affected by the AWS outage - We're seeing failures in Jobs,Backups and Archive. Once the AWS outage resolves failed backups will be restarted.

Latest Own outages

US2 service disruption - 9 days ago
US2 - Users gets error 401 when login - UI is unavailable - about 1 month ago
Backup History File Download u0026 Compare Job UI Loading are Failing in USEast2 - about 1 month ago
Web Access Issues - about 1 month ago
Investigating Incomplete Distribution of Weekly Report Emails - 2 months ago

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