Outage in P44

Disruption in LTL Shipment Creation and Tracking (North America)

Resolved Minor
June 20, 2024 - Started 3 months ago - Lasted about 5 hours
Official incident page

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Outage Details

Dear valued Customer, We are experiencing a disruption with the LTL tracking and shipment creation for the NA region. Users may experience issue with creating shipments and shipment updates may be delayed, but no data loss is expected. Our engineering team has identified the issue and is working on a resolution. We will continue to provide updates as more information becomes available. As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com. Best regards, Krunal Engineer, Customer Support Operations
Components affected
P44 Tracking API P44 Dispatch API
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 06/20/2024 06:56PM

Dear Valued Customer,

As per our monitoring, this issue is now resolved.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,
Krunal
Engineer, Customer Support Operations

MONITORING 3 months ago - at 06/20/2024 05:06PM

Dear valued Customer,

Our engineering team has implemented a solution, and we are continuing to monitor the system.

We will keep you posted as more information becomes available.

Best regards,
Krunal
Engineer, Customer Support Operations

IDENTIFIED 3 months ago - at 06/20/2024 02:32PM

Dear valued Customer,

We are experiencing a disruption with the LTL tracking and shipment creation for the NA region. Users may experience issue with creating shipments and shipment updates may be delayed, but no data loss is expected. Our engineering team has identified the issue and is working on a resolution. We will continue to provide updates as more information becomes available.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,
Krunal
Engineer, Customer Support Operations

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