Outage in P44

LTL Rating, Dispatch and Tracking issues for NA region

Resolved Minor
October 28, 2024 - Started 16 days ago - Lasted about 3 hours
Official incident page

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Outage Details

Dear Valued Customer, We are currently experiencing issues with our LTL Rating, Dispatch and Tracking services. During this period, customers might face intermittent issues with rating, dispatch and tracking. Our engineering team is actively investigating the root cause and working diligently to resolve the matter as quickly as possible. As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com. Regards, Vyshnav Raju Customer Support engineer
Components affected
P44 Rating API P44 Tracking API P44 Dispatch API
Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 10/28/2024 09:50PM

This incident has been resolved.

MONITORING 15 days ago - at 10/28/2024 07:59PM

Dear Valued Customer,

We can confirm the remediation has been successful and there should no longer be any issue. Our teams will continue to monitor this situation.

As an organisation, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.


Regards,
Krishnakanth Sreebhashyam
Customer Support engineer

INVESTIGATING 16 days ago - at 10/28/2024 06:41PM

Dear Valued Customer,

We are currently experiencing issues with our LTL Rating, Dispatch and Tracking services. During this period, customers might face intermittent issues with rating, dispatch and tracking.

Our engineering team is actively investigating the root cause and working diligently to resolve the matter as quickly as possible.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Regards,
Vyshnav Raju
Customer Support engineer

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