Delayed Shipment creation via Flat Files upload (POV Manager)

Dear Valued Customer,

As per our monitoring the system is stable and the issue is now resolved.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Regards,
Guru Kotte
Customer Support

Dear Valued Customer,

We’re pleased to inform you that our engineering team has resolved the issue, and the files are now being processed gradually.

We are actively monitoring the situation to ensure continued stability and will provide a final update shortly.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,
Vyshnav Raju
Support Operations Specialist

Dear Valued Customer,

We would like to inform you that some customers of NA region using flat files to create shipments may be experiencing delays in shipment creation.

Our engineering team is actively investigating the issue as a top priority, and we are working toward a swift resolution.

We will keep you informed with any updates as more information becomes available.

Thank you for your patience and understanding.

Best regards,
Vyshnav Raju
Support Operations Specialist