Outage in P44

Delay in Ocean Shipment Updates for North America Region

Resolved Minor
April 14, 2025 - Started 11 days ago - Lasted about 6 hours
Official incident page

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Outage Details

Dear Valued Customer, We are currently experiencing a delay in receiving the latest updates on Ocean Shipments within our platform.The Impact is for NA Region. Our engineering team has identified the issue and is working on a resolution. As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to contact support@project44.com. Best Regards, Jayaraj BS Customer Support Operations
Components affected
P44 Tracking API
Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 04/14/2025 01:46PM

Dear Valued Customer,

As per our monitoring, this issue is now resolved. Things are back to normal. Let us know if you notice any discrepancy, we would be happy to help.

Regards,
Vyshnav Raju
Customer Support

MONITORING 11 days ago - at 04/14/2025 08:52AM

Dear Valued Customer,

Our engineering team has identified the issue and is working on a resolution as a high priority. We are actively monitoring the situation and will provide updates on this thread as soon as there are further developments.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regards,
Jayaraj BS
Customer Support Operations

INVESTIGATING 11 days ago - at 04/14/2025 07:58AM

We are continuing to investigate this issue.

INVESTIGATING 11 days ago - at 04/14/2025 07:55AM

Dear Valued Customer,

We are currently experiencing a delay in receiving the latest updates on Ocean Shipments within our platform.The Impact is for NA Region. Our engineering team has identified the issue and is working on a resolution.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to contact support@project44.com.

Best Regards,
Jayaraj BS
Customer Support Operations

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