Outage in P44

Getconvey Tracking Page – Intermittent Errors

Major

April 06, 2026 - Started about 16 hours ago
Official incident page

Incident Report

Dear Valued Customer, We are currently experiencing an issue affecting the Tracking Page in Getconvey within our North America production environment. Some users may encounter intermittent time-out errors when accessing the project44 Tracking Page. Our team has identified the underlying cause and is actively working to implement a fix. As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don’t hesitate to contact us at support@project44.com. Regards, Customer Support.

Components affected

P44 Tracking Page

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Latest Updates ( sorted recent to last )

MONITORING about 14 hours ago - at 04/06/2026 08:45PM

Dear Valued Customer,

The reported issue has been successfully mitigated, and the system is currently stable. Our team will continue to monitor closely to ensure ongoing stability.

As an organization, we remain committed to delivering reliable and highly available services. Should you have any questions, please feel free to contact us at support@project44.com

Thank you for your continued patience and understanding.

Regards,
Customer Support.

IDENTIFIED about 16 hours ago - at 04/06/2026 06:36PM

Dear Valued Customer,

We are currently experiencing an issue affecting the Tracking Page in Getconvey within our North America production environment. Some users may encounter intermittent time-out errors when accessing the project44 Tracking Page.

Our team has identified the underlying cause and is actively working to implement a fix.

As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don’t hesitate to contact us at support@project44.com.

Regards,
Customer Support.

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