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Outage in P44

Tracking Updates Delayed Across All Modes – EU Production

Resolved Minor
April 29, 2026 - Started 1 day ago - Lasted 1 day
Official incident page

Incident Report

Dear valued Customer, We are currently experiencing delays in tracking updates for all modes (Truckload, LTL, Ocean, and other tracking services) within our EU Production environment. Our team is actively working to resolve the issue, and a roll-back is in progress to restore normal update intervals. At this time, customers in the EU region may see delayed tracking information across all channels. We appreciate your patience and understanding while we work to resolve this as quickly as possible. As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at support@project44.com.

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Latest Updates ( sorted recent to last )
RESOLVED 16 minutes ago - at 04/30/2026 08:09PM

Dear Valued Customer,

All services are now functioning as expected, and system stability has been fully restored.

As an organization, we remain committed to delivering reliable, high-availability services to our customers. If you have any questions or require further assistance, please feel free to contact us at support@project44.com.

Thank you for your patience and continued trust.

Regards,
Customer Support

MONITORING about 6 hours ago - at 04/30/2026 02:15PM

Dear Valued Customer,

The system is stable and operating as expected; however, Truckload tracking in the EU region is still in the process of recovery. We will continue to closely monitor the situation to ensure everything is functioning as expected.

Thank you for your continued patience and understanding.

Regards,
Customer Support

MONITORING about 12 hours ago - at 04/30/2026 08:11AM

Dear Valued Customer,

The issue remains under monitoring. While most services have stabilized, Truckload tracking in the EU has not yet fully recovered. Our engineering team continues to closely monitor the situation and will provide further updates as needed.

Regards,
Customer Support

MONITORING about 16 hours ago - at 04/30/2026 04:53AM

Dear Valued Customer,

Our engineering team continues to closely monitor the system, and stability is being observed. Tracking updates are gradually returning to normal intervals across all modes in the EU Production environment. We will continue to monitor the situation closely and share further updates as more information becomes available.

Regards,
Customer Support

MONITORING about 24 hours ago - at 04/29/2026 08:26PM

Dear Valued Customer,

Our engineering team continues to closely monitor system stability and will share updates as additional information becomes available.

Regards,
Customer Support

MONITORING 1 day ago - at 04/29/2026 01:38PM

Dear Valued Customer,

Our engineering team is actively monitoring system stability and will continue to provide updates as more information becomes available.

Regards,
Customer Support

INVESTIGATING 1 day ago - at 04/29/2026 09:46AM

Dear valued Customer,

We are currently experiencing delays in tracking updates for all modes (Truckload, LTL, Ocean, and other tracking services) within our EU Production environment. Our team is actively working to resolve the issue, and a roll-back is in progress to restore normal update intervals. At this time, customers in the EU region may see delayed tracking information across all channels.
We appreciate your patience and understanding while we work to resolve this as quickly as possible.

As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at support@project44.com.

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