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Dear Valued Customer,
We have identified an issue affecting a subset of Hapag-Lloyd EDI shipment tracking data. Some customers may see incorrect or duplicate shipment records, or delayed milestone updates, for Hapag-Lloyd.
This has been classified as an incident. Our engineering team is investigating the root cause and working on a remediation plan.
We will continue to provide updates here as more information becomes available.
Regards,
Customer Support.
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