Outage in PactSafe
Error loading the new Clickwrap experience
Resolved Minor
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Outage Details
Components affected
PactSafe Authentication PactSafe Service Availability PactSafe Editor (HTML) PactSafe Editor (PDF)Latest Updates ( sorted recent to last )
We have restored functionality to our clickwrap.pactsafe.com service, and it should be now up and available. We are continuing to proactively monitor and will post an update here shortly once these changes are confirmed to be effective.
Update: our underlying infrastructure for the application was updated this morning and resulted in some unexpected side effects that broke app functionality. We are currently working on a few paths to resolution, including rolling back the config or fixing the current cluster or creating a new cluster in the same subnet.
We are continuing to investigate this issue.
We are investigating issues with our Clickwrap application at clickwrap.pactsafe.com. Please use Clickwrap Classic at https://app.pactsafe.com for the time being.
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