Outage in PactSafe
Issue with available features in Ironclad Clickwrap
Resolved MinorIncident Report
We've recently identified an issue where a subset of customers had a feature set inadvertently modified when system changes were being made today.
Components affected
PactSafe Service Availability PactSafe Service Availability PactSafe Delivering Personalized ContractsLatest Updates ( sorted recent to last )
IDENTIFIED
over 3 years ago - at 09/30/2022 08:48PM
We have identified an issue where certain customers may have had certain system functionality--such as SSO and Legacy Sign capabilities--restored to a previous state that has affected their access to said features. We've identified the root cause and are actively working on a fix.
IDENTIFIED
over 3 years ago - at 09/30/2022 08:48PM
We've recently identified an issue where a subset of customers had a feature set inadvertently modified when system changes were being made today.
Latest PactSafe outages
Pactsafe Production System Latency and API Errors - 7 months ago
Issues with Clickwrap API - 10 months ago
DocuSign outage - about 1 year ago
Activity API unavailable - about 1 year ago
Activity API Service Disruption - about 3 years ago
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