Outage in PactSafe

Issue with async record generation for Clickwrap for CLM

Resolved Major

October 04, 2022 - Started over 3 years ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating issues with async record generation for Clickwrap for CLM. We are investigating the cause and will update accordingly.

Components affected

PactSafe Generate PDF Records (Async)

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Latest Updates ( sorted recent to last )

MONITORING over 3 years ago - at 10/04/2022 09:42PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 3 years ago - at 10/04/2022 09:05PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 3 years ago - at 10/04/2022 08:06PM

We are currently investigating issues with async record generation for Clickwrap for CLM. We are investigating the cause and will update accordingly.

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