Outage in Elavon
Resolved: MedEpay My Chart
Resolved Minor
December 09, 2025 - Started 4 months ago
- Lasted about 4 hours
Incident Report
Affected Service: MedEpay< MyChart Payments>
We are aware of an issue that may be impacting the ability for patients to process MyChart payments for some customers. Technical teams are engaged and working towards resolution. We will keep you informed of any updates and apologize for the inconvenience
Customer Service Contact Information: 844-717-7725
If you no longer wish to receive these notifications, please click the “Manage your subscription” option on your email or visit status.Elavon.com to update your notification preferences.
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Latest Updates ( sorted recent to last )
4 months ago - at 12/09/2025 06:09PM
Affected Service: MedEpay MyChart
Technical teams continue to work towards a resolution for this issue. As we work to resolve this issue, all users may experience brief disruptions in service. We apologize for the inconvenience.
Customer Service Contact Information: 844-717-7725
If you no longer wish to receive these notifications, please click the “Manage your subscription” option on your email or visit status.Elavon.com to update your notification preferences.
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