Outage in Elavon
Issue Identified: MedEpay
Resolved Minor
January 29, 2026 - Started 16 days ago
- Lasted about 5 hours
Incident Report
Affected Service: MedEpay Reporting, Scheduled Payments
We are aware of an issue that may be impacting service quality for some customers. Technical teams are engaged and working towards resolution. We will keep you informed of any updates and apologize for the inconvenience
Customer Service Contact Information: 844-717-7725
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Latest Updates ( sorted recent to last )
16 days ago - at 01/29/2026 08:02PM
Affected Service: MedEpay Reporting, Scheduled Payments
The MedEpay team has identified an issue that affected daily reports and scheduled jobs on the evening of Wednesday, January 28, 2026, and the morning of Thursday, January 29, 2026. Our teams are actively working to complete all missing reports, with delivery expected by the end of the day today.
Customer Service Contact Information: 844-717-7725
If you no longer wish to receive these notifications, please click the “Manage your subscription” option on your email or visit status.Elavon.com to update your notification preferences.
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