Outage in Elavon
Recovery: Chargebacks - Limited Self-Service Functionality
Resolved Minor
August 14, 2026 - Started 10 days ago
- Lasted 3 days
Incident Report
Affected Service(s): Chargeback Reporting and Funding
Posted Time: 8:50 AM ET
We are aware of an issue that may be impacted Chargeback reporting and Self-Service functionality for some customers. Technical teams are engaged and working towards resolution. We will keep you informed of any updates and apologize for the inconvenience
Next planned update: 2:00 PM ET
Customer Service Contact Information: 800-725-1243
If you no longer wish to receive these notifications, please click the "Manage your subscription" option in your email or visit status.Elavon.com to update your notification preferences.
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Latest Updates ( sorted recent to last )
9 days ago - at 08/14/2026 05:29PM
Affected Service(s): Chargeback Reporting and Funding
Posted Time: 1:30 PM ET
Support teams have corrected the impacted applications and reports. Teams will continue to monitor work flows to maintain data integrity throughout the weekend. We will keep you informed of any updates and apologize for the inconvenience
Next planned update: August 17 @ 9:00 AM ET
Customer Service Contact Information: 800-725-1243
If you no longer wish to receive these notifications, please click the "Manage your subscription" option in your email or visit status.Elavon.com to update your notification preferences.
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