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Outage in Elavon

Live Chat Support System (Problem Identified)

Resolved Minor
September 01, 2026 - Started 12 days ago - Lasted about 3 hours

Incident Report

Posted Time: 12:55 PM ET

Our third Party chat vendor has acknowledged a technical issue and are working to restore normal service at this time. We will keep you informed of any updates and apologize for the inconvenience. 

Next planned update: 2:00 PM ET

Customer Service Contact Information: 866-430-7333

If you no longer wish to receive these notifications, please click the "Manage your subscription" option in your email or visit status.Elavon.com to update your notification preferences.

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Latest Updates ( sorted recent to last )
11 days ago - at 09/01/2026 07:00PM

Posted Time: 3:00 PM ET

Third party technical teams continue to work towards identifying and providing resolution for this issue. We will keep you informed of any updates and apologize for the inconvenience.

Next planned update: 5:00 PM ET

Customer Service Contact Information: 866-430-7333

If you no longer wish to receive these notifications, please click the “Manage your subscription” option in your email or visit status.Elavon.com to update your notification preferences.

11 days ago - at 09/01/2026 06:06PM

Posted Time: 2:05 PM ET

Third party technical teams continue to work towards identifying and providing resolution for this issue. We will keep you informed of any updates and apologize for the inconvenience.

Next planned update: 3:00 PM ET

Customer Service Contact Information: 866-430-7333

If you no longer wish to receive these notifications, please click the “Manage your subscription” option in your email or visit status.Elavon.com to update your notification preferences.

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