Outage in Pagely

Ares Configuration Management Issue in Atomic Dashboard

Resolved Minor
May 27, 2022 - Started over 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

Pagely Engineers are investigating an issue impacting the ability to add HTTP redirects, custom access rules and other ARES configuration operations within the Atomic Dashboard. This does not affect the availability or performance of any existing websites. If you are planning to perform any ARES rule management operations in Atomic, we sincerely apologize for this inconvenience and ask that you hold off on making changes within Atomic until we have the problem resolved.
Components affected
Pagely Atomic Control Panel

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Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 05/27/2022 05:00PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 3 years ago - at 05/27/2022 04:52PM

We've identified the issue and are implementing a fix.

INVESTIGATING over 3 years ago - at 05/27/2022 03:46PM

The issue also affects the provisioning of new apps - we ask that you please hold off on creating new apps in Atomic until the issue is resolved. If you urgently need to create a new app then please contact our Support.

INVESTIGATING over 3 years ago - at 05/27/2022 03:33PM

We are continuing to investigate this issue.

INVESTIGATING over 3 years ago - at 05/27/2022 03:33PM

Pagely Engineers are investigating an issue impacting the ability to add HTTP redirects, custom access rules and other ARES configuration operations within the Atomic Dashboard. This does not affect the availability or performance of any existing websites.

If you are planning to perform any ARES rule management operations in Atomic, we sincerely apologize for this inconvenience and ask that you hold off on making changes within Atomic until we have the problem resolved.

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