Outage in Pagely

Service degradation with Zendesk support

Resolved Minor
September 11, 2023 - Started about 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

We are investigating an issue with Zendesk. Customers can still create support tickets within Atomic, but live chat and ticket response times may be slower than normal.
Components affected
Pagely Support System Pagely Live Chat

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 09/11/2023 08:25PM

Zendesk reports that this issue has been resolved.

INVESTIGATING about 2 years ago - at 09/11/2023 07:07PM

We are investigating an issue with Zendesk. Customers can still create support tickets within Atomic, but live chat and ticket response times may be slower than normal.

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