Outage in Pagely

Service degradation with Zendesk support

Resolved Minor
July 02, 2024 - Started over 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

We are investigating an issue with Zendesk. Customers can still create support tickets within Atomic, but live chat and ticket response times may be slower than normal.
Components affected
Pagely Support System Pagely Live Chat

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/02/2024 05:17PM

This incident has been resolved.

INVESTIGATING over 1 year ago - at 07/02/2024 04:26PM

We are investigating an issue with Zendesk. Customers can still create support tickets within Atomic, but live chat and ticket response times may be slower than normal.

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