Outage in Pagely

Shared database outage for vps-virginia-aurora-20

Resolved Major
December 30, 2024 - Started 10 months ago - Lasted about 4 hours
Official incident page

Incident Report

We were alerted to an issue with the shared database vps-virginia-aurora-20 and are currently investigating the issues at this time.
Components affected
Pagely VPS Hosting Infrastructure

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 12/31/2024 05:01AM

The new database environment is working as expected and no further action is needed at this time. This incident has been resolved.

MONITORING 10 months ago - at 12/31/2024 04:46AM

Our engineering team has restored vps-virginia-aurora-20 to a new database environment and sites are now able to connect to this new environment properly. We are still monitoring this new environment and site availability has been restored.

IDENTIFIED 10 months ago - at 12/31/2024 03:57AM

Our engineering team is actively working with AWS regarding issues with the database vps-virginia-aurora-20.

IDENTIFIED 10 months ago - at 12/31/2024 02:52AM

Our team is continuing to work with AWS to implement a fix at this time.

IDENTIFIED 10 months ago - at 12/31/2024 01:53AM

The issue has been identified with the database and a fix is being implemented.

INVESTIGATING 10 months ago - at 12/31/2024 01:07AM

We were alerted to an issue with the shared database vps-virginia-aurora-20 and are currently investigating the issues at this time.

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