Outage in PagerDuty

Incident creation issue

Resolved Minor
August 28, 2025 - Started 29 days ago - Lasted about 6 hours

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Outage Details

We are continuing to monitor improvement in an incident with Incident creation, web application delays and API access. Webhook delivery has recovered, though duplicate webhooks are still being sent, and workflow creation has improved. We will provide an update within the next 20 minutes.

Components affected
PagerDuty Responder Requests (US) PagerDuty Incident Timeline and Alert Logs (US) PagerDuty Events API (US) PagerDuty Web Application (US) PagerDuty Incident Workflows (US) PagerDuty Incoming Email (US) PagerDuty REST API (US)

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