Outage in PagerDuty
Investigating: Issues with EU Service Region
Resolved Minor
May 13, 2026 - Started 2 days ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
PagerDuty experienced issues affecting their EU service region, impacting multiple core services including SMS, voice, email, web application, Events API, webhooks, and various dashboard components. The incident lasted approximately 1 hour before a fix was deployed and systems began recovering. All EU-region functionality was restored after the fix implementation.
We are monitoring improvement in an incident with PagerDuty in the EU service region. We have deployed a fix, and we expect systems to continue to improve. We will provide an update within the next 15 minutes.
Components affected
PagerDuty SMS (EU) PagerDuty Web Application (EU) PagerDuty Voice (EU) PagerDuty Email (EU) PagerDuty Responder Requests (EU) PagerDuty Events API (EU) PagerDuty Push (EU) PagerDuty Webhooks (EU) PagerDuty Services (EU) PagerDuty Incident Timeline and Alert Logs (EU) PagerDuty Internal Status Page (EU) PagerDuty Business Services and Status Dashboard (EU)Trusted by 1,000+ teams
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