Outage in PairSoft

Docupeak Service Interruption Alert

Resolved Major
November 17, 2025 - Started 26 days ago - Lasted about 5 hours
Official incident page

Incident Report

We are experiencing minor issues with the Docupeak services. These issues may prevent you from accessing or using parts of your Docupeak application. Our Teams are actively working on the remediation. Please check here periodically for updates. We apologize for any inconvenience.
Components affected
PairSoft DocuPeak Database Service (EUSSQL01)

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Latest Updates ( sorted recent to last )
RESOLVED 26 days ago - at 11/17/2025 09:04PM

This incident has been resolved.

MONITORING 26 days ago - at 11/17/2025 04:19PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 26 days ago - at 11/17/2025 03:46PM

We are experiencing minor issues with the Docupeak services. These issues may prevent you from accessing or using parts of your Docupeak application. Our Teams are actively working on the remediation. Please check here periodically for updates. We apologize for any inconvenience.

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