Outage in Palo Alto Networks

Strata Cloud Manager Unavailable

Resolved Major
November 08, 2024 - Started 4 days ago - Lasted about 16 hours
Official incident page

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Outage Details

Authentication from the Strata Cloud Manager UI to the backend is failing. The engineering team is actively investigating. We will post an update by 1430 UTC This issue impacts the users in all regions.
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 11/09/2024 05:32AM

This incident has been resolved.

MONITORING 4 days ago - at 11/08/2024 02:41PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 4 days ago - at 11/08/2024 01:38PM

Authentication from the Strata Cloud Manager UI to the backend is failing. The engineering team is actively investigating. We will post an update by 1430 UTC
This issue impacts the users in all regions.

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