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This incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
Strata Logging Service is experiencing an issue with the Explore app in Japan. We are actively working on this issue and will provide another update by 10:00 UTC with further details.
Customer Impact: Customers in the Japan region will experience latency or timeouts while accessing the Explore app
Workaround: NA
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