Outage in Palo Alto Networks
Strata Logging Service - Issue
Resolved MinorIncident Report
Strata Logging Service is currently experiencing an issue in China. We are actively working on this issue with the explore page and will provide another update by 05:00 AM UTC with further details.
Customer Impact: SLS users in China will not be able to access the explore page. No impact on log ingestion
Workaround: NA
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Latest Updates ( sorted recent to last )
MONITORING
25 days ago - at 09/22/2025 04:26AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
25 days ago - at 09/22/2025 04:24AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
25 days ago - at 09/22/2025 04:08AM
We are continuing to investigate this issue.
INVESTIGATING
25 days ago - at 09/22/2025 04:06AM
Strata Logging Service is currently experiencing an issue in China. We are actively working on this issue with the explore page and will provide another update by 05:00 AM UTC with further details.
Customer Impact: SLS users in China will not be able to access the explore page. No impact on log ingestion
Workaround: NA
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