Outage in Palo Alto Networks
Strata Logging Service - Issue
Resolved Minor
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Outage Details
Strata Logging Service is currently experiencing an issue in China. We are actively working on this issue with the explore page and will provide another update by 05:00 AM UTC with further details.
Customer Impact: SLS users in China will not be able to access the explore page. No impact on log ingestion
Workaround: NA
Latest Updates ( sorted recent to last )
MONITORING
1 day ago - at 09/22/2025 04:26AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
1 day ago - at 09/22/2025 04:24AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
1 day ago - at 09/22/2025 04:08AM
We are continuing to investigate this issue.
INVESTIGATING
1 day ago - at 09/22/2025 04:06AM
Strata Logging Service is currently experiencing an issue in China. We are actively working on this issue with the explore page and will provide another update by 05:00 AM UTC with further details.
Customer Impact: SLS users in China will not be able to access the explore page. No impact on log ingestion
Workaround: NA
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