Palo Alto Networks experienced a 4.2-hour outage where DLP incidents were not appearing in the User Interface Manager (UIM) in the US region, affecting Prisma Access DLP and DLP (NGFW) NAM components. The issue was identified and a fix was deployed, with the service team monitoring for improvements before confirming full resolution. All DLP incidents are now viewable in the UIM following the successful remediation.
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The issue has been resolved and all incident should now be viewable in UIM.
We are continuing to monitor for any further issues.
We've deployed a fix, and are seeing improvements. We'll keep monitoring for the next 2 hours. We will provide an update in the next hour on the progress.
We've identified the issue and currently attempting to remediate. We will update in next 60 mins on progress.
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