Outage in Palo Alto Networks
[Azure] [EastUS] outage impacting Cloud NGFW Services
Resolved MinorIncident Report
Summary AI Generated
An Azure infrastructure issue in the East US region caused failures and delays when provisioning, scaling, or updating Cloud NGFW resources for 6.5 hours. Customers experienced failures when deploying new firewalls and performing autoscale actions during this period. The incident was resolved when Microsoft fixed the underlying Azure infrastructure problem, restoring full operational status to the Cloud NGFW service.
We have identified an issue with Azure affecting the Cloud NGFW EastUS region. Customers may experience failures to deploy new resources
Current Status: Azure is currently experiencing failures or delays when provisioning, scaling, or updating Azure resources. This is impacting our ability to Provision New firewalls and perform autoscale actions
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes. You can also monitor the underlying platform status via the Azure Status Page: https://azure.status.microsoft/en-us/status
Next Update: in 4 hours 22:54:00 UTC 4/24/26
Trusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
about 10 hours ago - at 04/25/2026 01:21AM
The Azure East US infrastructure issue has been resolved by Microsoft. Cloud NGFW for Azure - eastus is fully operational. No active Azure CSP provider incidents remain. Customers should no longer experience failures when provisioning, scaling, or updating resources.
INVESTIGATING
about 12 hours ago - at 04/24/2026 11:05PM
We have identified an issue with Azure affecting the Cloud NGFW EastUS region. Customers may experience failures to deploy new resources
Current Status: Azure is still experiencing failures or delays when provisioning, scaling, or updating Azure resources. This is impacting our ability to Provision New firewalls and perform autoscale actions
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes. You can also monitor the underlying platform status via the Azure Status Page:
https://azure.status.microsoft/en-us/status
Next Update: in 4 hours 03:04:54 UTC UTC 4/25/26
INVESTIGATING
about 16 hours ago - at 04/24/2026 06:54PM
We have identified an issue with Azure affecting the Cloud NGFW EastUS region. Customers may experience failures to deploy new resources
Current Status: Azure is currently experiencing failures or delays when provisioning, scaling, or updating Azure resources. This is impacting our ability to Provision New firewalls and perform autoscale actions
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes. You can also monitor the underlying platform status via the Azure Status Page: https://azure.status.microsoft/en-us/status
Next Update: in 4 hours 22:54:00 UTC 4/24/26
Latest Palo Alto Networks outages
Prisma Cloud Incident [APP.JP] - Major outage - 8 days ago
Enterprise DLP - No Incidents in UIM in US region - 9 days ago
Prisma Cloud Incident [APP3] - Delayed asset ingestion - 16 days ago
Prisma Cloud Incident [APP.CA] - Alerts unavailable - 17 days ago
WildFire Issue - 24 days ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
