Outage in Palo Alto Networks
Prisma Cloud Issue - Application Security [app2]
Resolved Major
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Outage Details
Prisma Cloud CAS is currently experiencing an issue in the app2 region. We are actively working on this issue and will provide another update once available with further details.
Customer Impact: CAS may be unavailable
Workaround: N/A
Components affected
Palo Alto Networks Americas - US - app2.prismacloud.ioLatest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 09/30/2025 07:42PM
This incident has been resolved.
MONITORING
3 days ago - at 09/30/2025 06:47PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
3 days ago - at 09/30/2025 05:03PM
We are continuing to investigate this issue.
INVESTIGATING
3 days ago - at 09/30/2025 05:02PM
Prisma Cloud CAS is currently experiencing an issue in the app2 region. We are actively working on this issue and will provide another update once available with further details.
Customer Impact: CAS may be unavailable
Workaround: N/A
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