Outage in Palo Alto Networks

Prisma Cloud Issue - Application Security [app2]

Resolved Major
September 30, 2025 - Started 26 days ago - Lasted about 3 hours
Official incident page

Incident Report

Prisma Cloud CAS is currently experiencing an issue in the app2 region. We are actively working on this issue and will provide another update once available with further details. Customer Impact: CAS may be unavailable Workaround: N/A

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Latest Updates ( sorted recent to last )
RESOLVED 26 days ago - at 09/30/2025 07:42PM

This incident has been resolved.

MONITORING 26 days ago - at 09/30/2025 06:47PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 26 days ago - at 09/30/2025 05:03PM

We are continuing to investigate this issue.

INVESTIGATING 26 days ago - at 09/30/2025 05:02PM

Prisma Cloud CAS is currently experiencing an issue in the app2 region. We are actively working on this issue and will provide another update once available with further details.

Customer Impact: CAS may be unavailable

Workaround: N/A

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