Prisma Access Service Degradation Affecting New Onboardings, Autoscale, and Dataplane Upgrades

The service degradation issue has now been resolved. Our team is closely monitoring the situation to ensure continued stability. We appreciate your patience and understanding.

We are continuing to investigate this issue.

Palo Alto Networks is committed to delivering high-quality service. We are currently addressing a degradation affecting Prisma Access, which impacts new onboardings, autoscale, and data plane upgrades. Customers may experience reduced functionality in these areas. Our team is actively working to resolve the issue and will provide updates as soon as we have more information.