Outage in Pandium

Runs degraded

Resolved Major
September 21, 2024 - Started 3 months ago - Lasted about 13 hours
Official incident page

Need to monitor Pandium outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Pandium, and never miss an outage again.
Start Free Trial

Outage Details

Some runs are firing slowly due to an intermittent issue with token management. We are investigating.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/22/2024 01:35AM

The underlying service issue causing instability has been resolved and runs are firing. We are continuing to monitor for the next few hours and will open a new incident if necessary.

MONITORING 3 months ago - at 09/22/2024 01:09AM

A fix has been implemented and runs are recovering. We are closely monitoring and will update when fully resolved.

IDENTIFIED 3 months ago - at 09/21/2024 11:35PM

The Pandium Integration Hub is fully operational however jobs are still running with delays. We will provide an update as soon as possible.

IDENTIFIED 3 months ago - at 09/21/2024 08:03PM

We are continuing to work on a fix for this issue.

IDENTIFIED 3 months ago - at 09/21/2024 06:36PM

We have identified that there is an issue with our underlying cloud hosting provider and we are working with them to implement a fix. They have escalated this issue and we will provide an update as soon as possible.

MONITORING 3 months ago - at 09/21/2024 05:06PM

A fix has been implemented and we are monitoring recovery.

INVESTIGATING 3 months ago - at 09/21/2024 03:45PM

After recovery, we are experiencing a different issue with our underlying platform. We are investigating

MONITORING 3 months ago - at 09/21/2024 02:37PM

We are continuing to monitor for any further issues.

MONITORING 3 months ago - at 09/21/2024 02:09PM

The released fix was effective and we are monitoring platform recovery.

IDENTIFIED 3 months ago - at 09/21/2024 02:05PM

The issue has been identified and a fix has been released

INVESTIGATING 3 months ago - at 09/21/2024 01:35PM

We have identified the issue and are investigating a fix.

INVESTIGATING 3 months ago - at 09/21/2024 01:02PM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 09/21/2024 01:02PM

Some runs are firing slowly due to an intermittent issue with token management. We are investigating.

Latest Pandium outages

Runs processing with delays - about 2 months ago
Runs slowed - 3 months ago
Degraded Performance - 5 months ago

Start monitoring all your vendors in just 5 minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime