Outage in Panopto

Panopto AU Cloud Notification 2024-12-12 - Full Site Outage

Resolved Major
December 12, 2024 - Started 10 days ago - Lasted about 2 hours

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Outage Details

Incident Details: We are investigating a site outage on the Panopto AU Cloud.

We’re sorry for this interruption, our cloud operations team is urgently investigating the issue and we’ll update here as soon as we know more.

Our next update will be within 30 minutes.

What does this mean?
During a site outage, end users are unable to access the service meaning they are unable to access your site, nor view, edit or upload new recordings.
Components affected
Panopto Website Panopto Video playback Panopto Search Panopto Recording / Uploading Panopto Processing / Encoding Panopto Integrations
Latest Updates ( sorted recent to last )
10 days ago - at 12/12/2024 09:06AM

Incident Details: We are investigating a site outage on the Panopto AU Cloud.

We’re sorry for this interruption, our cloud operations team is urgently investigating the issue and we’ll update here as soon as we know more.

Our next update will be within 30 minutes.

What does this mean?
During a site outage, end users are unable to access the service meaning they are unable to access your site, nor view, edit or upload new recordings.

10 days ago - at 12/12/2024 09:47AM

The Panopto AU Cloud is continuing to experience a major site availability outage.

Our engineering team is actively investigating this issue with urgent priority. Apologies again for this disruption, please bear with us while we work to restore service as our number one priority.

Our next update will be within 30 minutes.

10 days ago - at 12/12/2024 10:20AM

The Panopto AU Cloud is continuing to experience a major site availability outage.

Our engineering team is actively investigating this issue with urgent priority. Apologies again for this disruption, please bear with us while we work to restore service as our number one priority.

Our next update will be within 30 minutes.

Latest Panopto outages

Panopto NA Cloud Notification 2024-11-20 - Full Site Outage - about 1 month ago
Panopto EU Cloud Notification 2024-10-14 - 2 months ago
Panopto NA, EU & CA Cloud Notification 2024-09-06 - 4 months ago
Panopto NA Cloud Notification 2024-08-03 - Full Site Outage - 5 months ago
Panopto JP Cloud Notification - 5 months ago

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