Outage in Pantheon
Intermittent Dashboard and Workspace Errors
Resolved MinorIncident Report
Summary AI Generated
Pantheon's Dashboard experienced intermittent errors over approximately 9.9 hours, causing failed page loads and authorization errors when accessing the Dashboard or managing workspace resources. The engineering team investigated and implemented a fix, followed by a monitoring period. The incident was fully resolved on October 2, 2026.
We are investigating an issue causing intermittent errors in the Pantheon Dashboard and some workspace operations. Customers may experience failed page loads or intermittent authorization errors when accessing the Dashboard or managing workspace resources.
Our Engineering team is actively reviewing the issue and working to restore normal functionality. We will provide another update within 1–3 hours, or sooner if more information becomes available.
If you are unable to access the Dashboard and need urgent assistance, please contact helpdesk@pantheon.io.
Components affected
Pantheon DashboardTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
15 days ago - at 10/03/2026 02:19AM
This incident on Pantheon Dashboard and workspace operations has been resolved.
MONITORING
15 days ago - at 10/03/2026 12:08AM
We are continuing to monitor for any further issues.
MONITORING
15 days ago - at 10/03/2026 12:07AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
15 days ago - at 10/02/2026 07:55PM
We are continuing to investigate this issue.
INVESTIGATING
15 days ago - at 10/02/2026 04:30PM
We are investigating an issue causing intermittent errors in the Pantheon Dashboard and some workspace operations. Customers may experience failed page loads or intermittent authorization errors when accessing the Dashboard or managing workspace resources.
Our Engineering team is actively reviewing the issue and working to restore normal functionality. We will provide another update within 1–3 hours, or sooner if more information becomes available.
If you are unable to access the Dashboard and need urgent assistance, please contact helpdesk@pantheon.io.
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