Outage in Panthur Hosting

Service Interruption - Shared/Reseller Hosting Server

Minor

March 19, 2026 - Started 7 days ago
Official incident page

Incident Report

We are aware of an issue currently impacting email services, where customers may be unable to send or receive emails. Our teams are actively investigating and working to restore normal functionality as quickly as possible. We sincerely apologize for the inconvenience and appreciate your continued patience. This issue may impact sending and receiving of emails. Affected servers: rs00021.pa.smartservers.com.au rs00022.pa.smartservers.com.au rs00023.pa.smartservers.com.au rs00024.pa.smartservers.com.au ph00001.pa.smartservers.com.au ph00002.pa.smartservers.com.au ph00003.pa.smartservers.com.au ph00004.pa.smartservers.com.au ph00005.pa.smartservers.com.au ph00006.pa.smartservers.com.au ph00007.pa.smartservers.com.au ph00008.pa.smartservers.com.au ph00009.pa.smartservers.com.au ph00010.pa.smartservers.com.au sh00033.pa.smartservers.com.au sh00034.pa.smartservers.com.au sh00035.pa.smartservers.com.au sh00036.pa.smartservers.com.au sh00037.pa.smartservers.com.au We will continue to provide updates as more information becomes available.

Components affected

Panthur Hosting Economy & Business Web Hosting Panthur Hosting Reseller Hosting Panthur Hosting Stealth Web Hosting

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Latest Updates ( sorted recent to last )

MONITORING 7 days ago - at 03/20/2026 03:02AM

A fix has been successfully implemented, and we are actively monitoring the systems to ensure continued stability.
Email services should now be functioning normally, and all affected servers are operating as expected.

IDENTIFIED 7 days ago - at 03/20/2026 02:29AM

We are aware of an issue currently impacting email services, where customers may be unable to send or receive emails.

Our teams are actively investigating and working to restore normal functionality as quickly as possible. We sincerely apologize for the inconvenience and appreciate your continued patience.

This issue may impact sending and receiving of emails.

Affected servers:

rs00021.pa.smartservers.com.au
rs00022.pa.smartservers.com.au
rs00023.pa.smartservers.com.au
rs00024.pa.smartservers.com.au
ph00001.pa.smartservers.com.au
ph00002.pa.smartservers.com.au
ph00003.pa.smartservers.com.au
ph00004.pa.smartservers.com.au
ph00005.pa.smartservers.com.au
ph00006.pa.smartservers.com.au
ph00007.pa.smartservers.com.au
ph00008.pa.smartservers.com.au
ph00009.pa.smartservers.com.au
ph00010.pa.smartservers.com.au
sh00033.pa.smartservers.com.au
sh00034.pa.smartservers.com.au
sh00035.pa.smartservers.com.au
sh00036.pa.smartservers.com.au
sh00037.pa.smartservers.com.au

We will continue to provide updates as more information becomes available.

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