Outage in Paperspace

Service Disruption: Bare Metal users in the NY Region may be affected by an ongoing Network Issue

Resolved Major
September 28, 2024 - Started about 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

We are investigating a Network Issue that's affecting our Bare-Metal users in the NY Region. We apologize for the inconvenience.
Components affected
Paperspace CORE Region: US (NY2)
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 09/28/2024 09:23AM

This issue has been resolved now. Thank you for your patience and cooperation.

MONITORING about 1 year ago - at 09/28/2024 08:32AM

Our engineers implemented a fix and we're monitoring the situation. If you're still experiencing issues, please contact our Support Team.

MONITORING about 1 year ago - at 09/28/2024 08:31AM

A fix has been implemented and we're monitoring the results. Thank you for your patience and cooperation.

IDENTIFIED about 1 year ago - at 09/28/2024 08:11AM

Our engineers have identified a networking issue affecting Paperspace Bare-Metal services caused by our upstream provided. Our network team is actively working with our upstream provider to mitigate the issue. Further updates will be provided as we implement corrective measures.

INVESTIGATING about 1 year ago - at 09/28/2024 08:00AM

We are investigating a Network Issue that's affecting our Bare-Metal users in the NY Region. We apologize for the inconvenience.

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