Outage in Parchment Inc

Parchment.com Partial Outage

Resolved Major
September 23, 2025 - Started about 1 month ago - Lasted 3 days
Official incident page

Incident Report

We are investigating an issue with the parchment.com website where some users receive an "Error establishing REDIS connection" message on load. More information will be posted as available.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/26/2025 08:02PM

This incident has been resolved.

INVESTIGATING about 1 month ago - at 09/23/2025 07:27PM

We are investigating an issue with the parchment.com website where some users receive an "Error establishing REDIS connection" message on load. More information will be posted as available.

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