Outage in Parchment Inc

Slow Order Processing

Resolved Minor
October 27, 2025 - Started about 2 months ago - Lasted about 5 hours
Official incident page

Incident Report

We are investigating a potential issue with the Parchment service where orders are slowly processing, more information will be shared here as it becomes available.
Components affected
Parchment Inc Ordering

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/27/2025 07:22PM

After monitoring an applied fix, performance has been stable for the past several hours. Order processing is operating nominally.

INVESTIGATING about 2 months ago - at 10/27/2025 02:29PM

We are investigating a potential issue with the Parchment service where orders are slowly processing, more information will be shared here as it becomes available.

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