Outage in Parchment

Add Verified ID Error

Resolved Minor

April 16, 2025 - Started 15 days ago - Lasted about 17 hours
Official incident page

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Outage Details

We are investigating an issue with the "Add Verified ID" mechanism for admins.

Latest Updates ( sorted recent to last )

RESOLVED 14 days ago - at 04/17/2025 02:01PM

This incident has been resolved.

MONITORING 15 days ago - at 04/16/2025 10:00PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 15 days ago - at 04/16/2025 09:06PM

We are investigating an issue with the "Add Verified ID" mechanism for admins.

Latest Parchment outages

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Phone system is experiencing technical difficulties - 24 days ago

Reports of delays in website response times - about 1 month ago

Error when signing into Parchment - about 1 month ago

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