Outage in Parchment

Longer than normal backlogs in International Customs Offices

Minor
April 23, 2025 - Started 8 days ago
Official incident page

Need to monitor Parchment outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Parchment, and never miss an outage again.
Start Free Trial

Outage Details

We are seeing longer than normal backlogs in International Customs Offices. Please allow 4 -6 weeks for International shipments sent via mail. Parchment is unable to issue refunds related to this delay. We have added this messaging to our ordering platform as an effort to inform learners as they submit their requests.
Components affected
Parchment Ordering Parchment USPS Parchment FedEx
Latest Updates ( sorted recent to last )
IDENTIFIED 8 days ago - at 04/23/2025 03:24PM

We are seeing longer than normal backlogs in International Customs Offices. Please allow 4 -6 weeks for International shipments sent via mail. Parchment is unable to issue refunds related to this delay. We have added this messaging to our ordering platform as an effort to inform learners as they submit their requests.

Latest Parchment outages

Credentials-inc.com Connectivity Issues - about 10 hours ago
Add Verified ID Error - 15 days ago
Phone system is experiencing technical difficulties - 24 days ago
Reports of delays in website response times - about 1 month ago
Error when signing into Parchment - about 1 month ago

Real-time vendor status monitoring for IT and Ops teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3969 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook