Outage in Parchment

Recruit Fails to Load (ClientSide Error)

Resolved Major
August 25, 2025 - Started about 2 months ago - Lasted about 22 hours
Official incident page

Incident Report

We are investigating an outage where the Recruit/Analyze service returns "Application error: a client-side exception has occurred (see the browser console for more information)."
Components affected
Parchment Analyze/Recruit

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 08/26/2025 12:18PM

This incident has been resolved.

MONITORING about 2 months ago - at 08/25/2025 03:39PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 months ago - at 08/25/2025 02:48PM

We are investigating an outage where the Recruit/Analyze service returns "Application error: a client-side exception has occurred (see the browser console for more information)."

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