Outage in ParentSquare

Increased site latency

Resolved Minor
January 21, 2025 - Started 3 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are actively investigating intermittent increased site latency when logging into and using ParentSquare. We will update as soon as we understand cause and provide an expectation of when we'll see recovery.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 01/21/2025 09:56PM

This incident has been resolved.

MONITORING 3 months ago - at 01/21/2025 09:15PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 3 months ago - at 01/21/2025 08:27PM

The issue has been identified and a fix is in progress. We will provide an update here once the fix is in place.

INVESTIGATING 3 months ago - at 01/21/2025 07:42PM

Latency has improved but we are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 01/21/2025 06:46PM

We are actively investigating intermittent increased site latency when logging into and using ParentSquare. We will update as soon as we understand cause and provide an expectation of when we'll see recovery.

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